The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Joint Media Release by CASE and SPRING
SPRING to commence legal proceedings against SG Vehicles group of companies. Read more here.
Case studies for December 2017
Check out our consumer case studies for this month. Do you have a similar case? Read more here.
Consumer Advisory - Chargeback protects credit card users against dispute transactions
CASE has compiled a basic chargeback guide to explain the circumstances in which consumers can dispute a charge with their credit card issuer. Read more here.