The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Beauty Matters - a consumer education fair
BEAUTY MATTERS is a consumer education fair for consumers to learn more on how to shop wisely for beauty products and services. Registration is free. Read more here.
oBike: Affected consumers to submit their claims online
Consumers should submit your deposit claims online with your relevant supporting documents (e.g. credit card statements). Read more here.
CASE update on engagement with oBike
CASE has been engaging oBike on the refund of consumers’ deposits. We have put forth our position to oBike that they should honour their contractual obligations to consumers. Read more here.