The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Media Release - Beauty industry accounts for highest number of complaints, Motorcars industry complaints drop substantially
In 2018, the Beauty industry accounted for highest number of complaints while the Motorcars industry complaints dropped substantially. Read more here.
Important Notice – Changing of email server
CASE will be changing the email server from 8pm, 22 February 2019 to 12am, 25 February 2019. During this period of time, your email will not be delivered to us. We regret for the inconveniences caused and seek your kind understanding on the matter.
Consumer’s Rating Survey for CaseTrust-RCMA and Renovation Schemes
As part of ongoing efforts to increase consumer awareness on CaseTrust-RCMA and Renovation Accreditation Schemes, CaseTrust has developed an online Consumers’ Rating Survey, to gather feedback from the customers of our Accredited Businesses. Read more and participate here.