The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Company Advisory - Consumers to be wary of pre-ticked boxes in their online purchases
CASE wishes to warn consumers to look out for pre-ticked boxes when shopping online as they may not realise that they need to opt out of these pre-selected options. Read more here.
Case studies for June 2018
Check out our consumer case studies for June here. Do you have a similar case?
Company Alert - Hut68 Pte Ltd (Traditional Javanese Massage Hut)
From 5 Mar to 27 May 2018, CASE received 243 complaints regarding the closure of Hut68 Pte Ltd trading as Traditional Javanese Massage Hut. Read more here.