The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Notice of website maintenance
Please note that our CASE website will be undergoing scheduled maintenance on 2 March (Friday) 11pm and will be temporarily unavailable for a few hours. We apologise for any inconvenience caused.
Most feedback received on on Electrical & Electronics and Entertainment Advertisements
The Advertising Standards Authority of Singapore (ASAS) observed an increase in advertisement feedback for electrical and electronic products and entertainment establishments. Read more here.
Motorcars, Beauty, Renovation Contractors and Electrical & Electronics industries ranked as top four
Consumer complaints involving motorcars, beauty, home renovation and electrical & electronics goods remained at the top of CASE’s industry ranking list. Read more here.