The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
07
Feb
Important Notice
Please note

The Ulu Pandan Community Building, where our office is located, is undergoing major refurbishment and construction works. While our office remains open for walk in, we would like to inform all consumers who are considering to come down to our office for a consultation that we have been experiencing very loud construction noises during the renovation and it may not be a conducive environment for conversations at our office. If you choose not to come down, you may instead wish to submit your case online through our website at https://www.case.org.sg/complaint onlinecomplaint.aspx or call our hotline at 61000315 for assistance.

We thank you for your understanding.
13
Jan
Media Release - CASE launches Fuel Kaki to facilitate comparison of effective prices of retail fuel for consumers
The Consumers Association of Singapore (“CASE”), supported by the Competition and Consumer Commission of Singapore (“CCCS”), is launching Fuel Kaki, a retail fuel price comparison website, to facilitate comparison of effective prices of retail fuel for consumers. The website will give motorists access to one-stop information on retail fuel prices and promotions in Singapore and the estimated effective prices that they will be paying. Fuel Kaki is accessible at fuelkaki.sg from 13 January 2020. Read more here.
10
Sep
Media Release - CASE launches Price Kaki to empower consumers to make informed purchasing decisions
The Consumers Association of Singapore (“CASE”) is launching Price Kaki, a mobile application, to empower consumers to make informed purchasing decision. Price Kaki is the first mobile application in Singapore which will allow consumers to have easy access to in-store retail prices and promotions of common household items, groceries, and hawker food through a single platform. It will be available for download on Apple’s App Store and Google Play from 28 September 2019. Read more here.