CASE and NYP to develop new CaseTrust Accreditation Scheme For E-Businesses
The Consumers Association of Singapore (“CASE”) and Nanyang Polytechnic’s Singapore Institute of Retail Studies(“NYP-SIRS”)signed a Memorandum of Understanding (“MOU”) today to develop a new CaseTrust accreditation scheme for e-businesses. When the new scheme is launched in the second half of 2022, consumers will be able to more easily identify reliable online merchants. The accreditation will […]
RedMart joins Price Kaki in collaboration to extend price comparison to goods sold online
The Consumers Association of Singapore (“CASE”) announced today a collaboration with RedMart by Lazada (“RedMart”) that will help consumers compare prices of daily essentials sold online. Under the collaboration, RedMart will contribute a pilot list of 100 frequently purchased daily essentials and groceries for comparison on the mobile application Price Kaki. RedMart is the first […]
CASE warns consumers of complaints received against Sense Construction Werkz, Sense Visual and K & L Interior
The Consumers Association of Singapore (“CASE”) would like to alert consumers to complaints received against renovation contractors, Sense Construction Werkz Pte Ltd (“Sense Construction Werkz”), Sense Visual Pte Ltd (“Sense Visual”), and K & L Interior Pte Ltd (“K & L Interior”). The majority of complaints pertains to the renovation contractors failing to complete home […]
CASE warns consumers of spike in complaints received against Triple Lifestyle Marketing
The Consumers Association of Singapore (“CASE”) would like to alert consumers to a spike in complaints received against Triple Lifestyle Marketing Pte Ltd (“Triple Lifestyle Marketing”), a direct seller of alkaline water systems. This is the second time that CASE is issuing an alert against Triple Lifestyle Marketing, following an earlier alert on 23 February […]
CASE sees sharp rise in complaints against home renovation contractors in 2021
Press release for CASE statistics of 2021.
Over 70% of 2,200 filed disputes resolved amicably by CASE in 2020
Published in The Straits Times forum on 21 January 2022.
CASE has options to go after errant firms
Published in The Straits Times forum on 11 January 2022.