Discovery Group Private Limited
12 Oct
Update on CASE Advisory on The Discovery Group Pte Ltd in June 2012
Update on CASE Advisory on The Discovery Group Pte Ltd in June 2012

We refer to our report on June 2012 about The Discovery Group Pte Ltd.

We would like to update consumers that after a few meetings between CASE and the Management Staff of The Discovery Group Pte Ltd, below are the following progress made since June 2012.

  • The Discovery Group Pte Ltd will include in their new contracts a five days cooling off period. Consumers will get a full refund of amount paid less 5% administrative charge, if they decide to cancel their agreement during the said 5 days cooling off period. Should there be any outstanding membership/subscription/ maintenance fee arrears between the consumers and other companies, The Discovery Group has agreed not to get involved and will not transfer the amount consumers paid to the Group to these other companies.
  • The Discovery Group Pte Ltd has agreed to resolve outstanding cases and new cases amicably through Mediation at CASE Mediation Center.
  • We understand that The Discovery Group Pte Ltd have looked into cases mentioned in our previous report and will endeavor to resolve any outstanding and future disputes between The Discovery Group Pte Ltd and consumers through CASE Mediation Service.
Related Industry Company Alerts
From 1 November 2019 to 31 May 2020, CASE has received 69 complaints from consumers on Global ATC demanding payments for outstanding timeshare membership fees and/or maintenance fees allegedly owed to ATC. In most cases, the consumers received demand for payment despite having formally terminated their memberships. The payment amount stated on the invoices ranges from $320 to $23,800.
From January 2015 to June 2017, CASE received 20 complaints against Icon Solutions Pte Ltd. Complainants alleged that Icon Solutions is cold-calling potential investors and offering unregulated financial services to those who had previously bought timeshare products.
From 1 May 2013 to 10 April 2015, CASE received 31 complaints against AJ Chartered. Based on the consumers complaints received, consumers were made representations by various AJ Chartered’s employees / agents that they would be able to recover monies paid for previous timeshares purchased. The unfair practices complained by consumers also include misleading claims and false claims.
This website's content is Copyright © CASE | Website Designed and Maintained By Elves Lab | Legal Notice | Privacy Policy