The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Case engages airlines to cease travel insurance pre-selection
CASE engaged Jetstar, Scoot and Singapore Airlines to cease the practice of pre-ticked boxes and be more transparent in their ticket pricing and booking process. Read more here.
Case tests disposable chopsticks for sulphur dioxide residue
CASE tested 20 samples of disposable chopsticks for sulphur dioxide residue, which may be harmful to one’s health in excessive amounts. Read more here.
Mode of Payment
From 1 November 2018, we will only accept the following modes of payment for our services: NETS, Cheque, Credit Card via PayPal, eNets and PayNow. Cash payment will not be accepted. Our apologies for any inconvenience caused.