The Consumers Association of Singapore (CASE) is a non-profit, non-governmental organisation that is committed towards protecting consumers interest through information and education, and promoting an environment of fair and ethical trade practices. One of our key achievements is in advocating for the Consumer Protection (Fair Trading) Act (CPFTA) which came into effect on March 1, 2004.
Important Notice – Phone system unavailable
As the Ulu Pandan Community Centre will be shutting down the power of the entire CC, CASE phone system will be down from 12am to 3pm, 18 May 2019. During this period of time, your call will not reach us. We regret for the inconveniences caused and seek your kind understanding on the matter.
Media Release - Beauty industry accounts for highest number of complaints, Motorcars industry complaints drop substantially
In 2018, the Beauty industry accounted for highest number of complaints while the Motorcars industry complaints dropped substantially. Read more here.
Consumer’s Rating Survey for CaseTrust-RCMA and Renovation Schemes
As part of ongoing efforts to increase consumer awareness on CaseTrust-RCMA and Renovation Accreditation Schemes, CaseTrust has developed an online Consumers’ Rating Survey, to gather feedback from the customers of our Accredited Businesses. Read more and participate here.