The Competition and Consumer Commission of Singapore (CCCS) congratulates CASE on its golden jubilee, marking an exceptional 50 years of serving the community through protecting consumers’ interests. CCCS is proud to be working hand in hand with CASE since 2018 to enforce consumer protection laws. CCCS also partners CASE in educating consumers to make informed purchasing decisions. The strong partnership has led to innovative projects such as CASE’s Fuel Kaki website flowing from the recommendations of CCCS’s market inquiry on retail petrol prices in Singapore. Our partnership was made possible by the strong foundation built by CASE as a committed advocate and champion of consumer rights and this has been instrumental in building a credible and trusted marketplace in Singapore. Congratulations, CASE!
Ms Sia Aik Kor
Chief Executive
Competition and Consumer Commission of Singapore (CCCS)
Heartiest congratulations to CASE on reaching the significant 50-year milestone! CASE has played an integral role in championing consumer interests, notably in its close collaboration with Enterprise Singapore (ESG)’s Consumer Product Safety Office (CPSO) in consumer outreach and education and its contribution to the Singapore Standard Council (SSC)’s standards development work to champion consumer interests in areas such as transparency in e-commerce transactions. We look forward to strengthening our strong partnership to advance common goals in consumer protection.
Mr Sim Choon Siong
EXECUTIVE DIRECTOR OF ENTERPRISE SINGAPORE, OVERSEEING CPSO AND SSC
Enterprise Singapore (ESG)
Congratulations to CASE on its 50th anniversary!
The Energy Market Authority (EMA) has benefitted from our close partnership with CASE, especially when EMA implemented the Open Electricity Market in 2018. EMA tapped on CASE’s wealth of experience in protecting consumers in other retail sectors, to enhance our protection framework for electricity consumers as well as raise their awareness on what to look out for when they buy electricity from retailers.
EMA is deeply appreciative of the support rendered by CASE in developing and implementing a robust consumer protection framework as well as an effective consumer education campaign.
On behalf of EMA, my heartfelt thanks to CASE for the wonderful partnership and we look forward to continuing our collaboration to bring sustainable benefits to our consumers.
Mr Soh Sai Bor
Assistant Chief Executive, Economic Regulation Division
Energy Market Authority (EMA)
The Land Transport Authority (LTA) offers our heartiest congratulations to CASE on its 50th Anniversary! Since 2009, LTA and CASE had worked together to promote fair, ethical and good business practices in the motoring industry. LTA and CASE have also worked together on various projects to benefit prospective vehicle owners and encourage more motor dealers to be CaseTrust accredited. We commend CASE for its excellent efforts to educate and protect consumers in an environment of fair trade, and look forward to more good years of successful partnership ahead.
Mr Alvin Chia
Group Director, Vehicle Services
Land Transport Authority (LTA)
Congratulations to CASE on your 50th anniversary. You have much to be proud of as you celebrate your 50th anniversary this year. CASE has made invaluable contributions over the years in standing up for the rights of Singaporeans and protecting their interests. CASE has also been a valued partner of MAS in financial education and empowering consumers to make better financial decisions. We look forward to more partnerships with CASE in the coming years.
Mr Lim Tuang Lee
Assistant Managing Director (Capital Markets)
Monetary Authority of Singapore (MAS)
On behalf of the Council for Estate Agencies (CEA), I would like to convey my heartiest congratulations to CASE on its 50th anniversary.
Given CEA’s mandate to safeguard property consumers’ interests, we are delighted to have CASE as our valued partner to help the real estate agency industry raise its professionalism and provide quality service to property consumers.
Over the years, CEA worked closely with CASE on joint outreach and consumer education programmes to share information on industry regulations and practices, and to advise consumers on their rights and responsibilities in property transactions. With its extensive network, CASE facilitated CEA’s efforts to reach out to a wider consumer base with public talks, seminars and educational resources.
Under the Real Estate Industry Transformation Map launched in 2018, CASE is a member of the CEA-led Digitalised Property Transactions Workgroup which involves representatives from the industry and government agencies to drive efforts to streamline the property transaction process and raise industry productivity. We are also pleased that CASE was a member of the Ratings of Property Agents Workgroup that developed the Guide on Best Practices for Consumer Ratings of Property Agents.
We look forward to many more opportunities in the years ahead for collaboration and partnership to educate and better inform property consumers, and to enhance industry professionalism and standards.
Mr Lim Chee Hwee
Executive Director
Council for Estate Agencies (CEA)
Congratulations to CASE for your 50th Anniversary and for being the flagbearer championing consumer rights in Singapore. It has been a wonderful partnership for these past four decades to successfully promote ethical and good business practices for direct selling businesses who are members of the Direct Selling Association Singapore (DSAS). The bi-annual public forums we co-organised, the regular CASE consumer workshops we have participated in, and the joint CaseTrust-DSAS accreditation scheme have raised the benchmark for consumer education. Let’s continue to collaborate and gain consumers’ trust for many more decades to come!
Ms Neo Chiou Yee
Chairman
Direct Selling Association Singapore (DSAS)
The Singapore Vehicle Traders Association (SVTA) would like to congratulate CASE on reaching its 50th year milestone. We applaud CASE’s continued efforts toward protecting consumers’ interest by promoting an environment of fair and ethical trade practices. Looking back over the years, we remember our collaboration with CASE to develop the Standard and Functional Evaluation Checklist launched in 2017 to guide consumers in their purchase of pre-owned cars. We also recall our efforts to encourage support of the joint CaseTrust-SVTA accreditation scheme since it was launched in 2008. We will continue to partner CASE to help improve consumer confidence in the motorcar industry.
Congratulations on your 50th Anniversary. We look forward to working closely with you for the next 50 years and wholeheartedly wish everyone at CASE all the best.
Mr Eddie Loo
President
Singapore Vehicle Traders Association (SVTA)
Our heartiest congratulations to CASE for your 50th Anniversary!
The Singapore Jewellers Association (SJA) values CASE’s determination in striving towards greater improvements in product quality and customer service as we build on our collaboration in the joint CaseTrust-SJA accreditation scheme since it started in 2015. Our partnership remains rooted in serving the trade and our consumers effectively.
On behalf of SJA, I wish CASE the very best in championing for the good of the consumers and reaching greater heights in the years to come!
Mr Ho Nai Chuen
President
Singapore Jewellers Association (SJA)
On behalf of Consumers International (CI), we extend our heartiest congratulations to Consumers Association of Singapore (CASE) for 50 years of consumer protection. Your commitment has gained much-deserved recognition. Working with you has been a real honour and we value each and every interaction. CASE joined consumer organisations across the world to call for World Consumer Rights Day (WCRD) to be formally recognised by the United Nations as an international day within the United Nations calendar. We congratulate CASE on their 50th anniversary. We wishyou every success and look forward to building a fair, safe and sustainable marketplace with you for future decades.
Ms Helena Leurent
Director General
Consumers International (CI)
On behalf of the Hong Kong Consumer Council (HKCC), I wish to express our warmest and most heartfelt congratulations to the Consumers Association of Singapore on celebrating its 50th Anniversary, marking half a century of dedicated consumer protection efforts.
CASE is a valued partner and counterpart of the HKCC with longstanding ties. We particularly appreciated CASE's effort in signing the MOU with us in 2019. As a result of our partnership, we have continued to help many consumers resolve disputes arising from both physical stores and online.
On this momentous occasion, we send our gratitude and best wishes to CASE, as well as our sincere hope for more collabration to come.
Ms Gilly Wong
Chief Executive
Hong Kong Consumer Council (HKCC)
My sincere congratulations to CASE on achieving a remarkable and significant milestone through their continued efforts towards consumers.
Since the establishment of the CaseTrust-Singapore Renovation Contractors and Material Suppliers Association (RCMA) Joint Accreditation Scheme for Renovation Businesses, businesses and consumers have benefitted from better standards and fair practices through stringent checks and the implementation of the renovation deposit performance bond.
RCMA looks forward to greater partnership with CASE so that we could strengthen the confidence of the renovation industry and achieve greater heights.
Dr Sky Tan
President
Singapore Renovation Contractors and Material Suppliers Association (RCMA)
On behalf of the Automobile Association of Singapore (AAS), our heartiest congratulations on CASE’s 50th Anniversary!
CASE and AAS have forged good ties over the years, promoting consumer confidence and protecting consumers’ rights, such as forming and co-chairing a Motor Insurance Taskforce to study and review various motor insurance frameworks, and formulate recommendations for the industry. AAS also supported CASE in “The Motoring & You” roadshows, helping consumers address the quality of pre-owned cars prior to their purchase.
Our collaboration with CASE have been fruitful, for both organisations.
We are honoured to be able to work with CASE on such valuable opportunities, and we look forward to future collaborations with you ahead.
Mr Bernard Tay
President
Automobile Association of Singapore (AAS)
It gives us great pleasure to congratulate CASE on its 50th anniversary this year.
Our collaboration in the CaseTrust-Hair & Cosmetology Association of Singapore (HACOS) Accreditation Scheme over
the years have enhanced consumer confidence to patronise accredited personal care services businesses who are committed to fair trading.
We are confident that CASE will continue its good work to promote a fairer and more equitable
marketplace.
Our sincere wishes to CASE for an excellent and bright future ahead!
Mr Simon Lee
Founder
Hair & Cosmetology Association of Singapore (HACOS)
The National Crime Prevention Council (NCPC) is delighted to have supported CASE through its outreach events and publications. Industry partners like CASE play an important role to educate Singaporeans to be vigilant consumers.
Congratulations on your 50th anniversary! NCPC looks forward to strengthening our partnership in the years ahead.
Gerald Singham JP BBM(L) PBM
Chairman
National Crime Prevention Council (NCPC)