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NEWS

25 April 2012

CASE Obtains Temporary Injunction Against Concord

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16 April 2012

Alert On Asian Fair Trade Advisory Group (AFTAG)

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10 March 2012

CASE Launches Educational Exhibition And Mobile Phone Application

More>>

14 February 2012

CASE Supports The Provisions Of Lemon Law

More>>

13 February 2012

Seven In Ten Who Approached CASE Resolved Their Cases

More>>


 

NEWS FLASH

CASE New Consumer Hotline number is 6100-0315.

Lemon Law

Do you want to know more about the Lemon Law?

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16 June 2012

"Understanding the Lemon Law" (A CASE seminar for businesses)

Find out more about the Consumer Protection (Fair Trading) Act and the responsibilities of businesses toward their customers in creating a fair trade environment.

Read More...

25 April 2012

CASE Obtains Temporary Injunction Against Concord

On 10 April 2012, CASE has successfully obtained a temporary injunction in court against Concord Developments Pte Ltd (“Concord”) to restrain the company from carrying out certain unfair practices under the Consumer Protection (Fair Trading) Act....

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16 April 2012

Alert On Asian Fair Trade Advisory Group (AFTAG)

It has come to our attention that the Asian Fair Trade Advisory Group (AFTAG), the Singapore office of an organisation named International Timeshare Refund Action, is referring existing timeshare members (consumers who signed timeshare agreements), to one or more companies to assist in obtaining financial restitution in respect of the timeshare members’ existing timeshare contracts. ...

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10 March 2012

CASE Launches Educational Exhibition And Mobile Phone Application

Today, the Consumers Association of Singapore (CASE) will be launching an educational exhibition as part of CASE's efforts to commemorate World Consumer Rights Day (WCRD) which falls on 15 March annually...

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14 February 2012

CASE Supports The Provisons Of Lemon Law

The Consumers Association of Singapore (CASE) supports the provisions of Lemon Law as announced by the Ministry of Trade and Industry (MTI) today. ...

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13 February 2012

Seven In Ten Who Approached CASE Resolved Their Cases

Seven in ten of those who approached CASE for help last year had their cases resolved. CASE attended to 22,240 cases of dispute last year and resolved on average 70 per cent of the 4062 filed and assisted cases, recovering a total of $3.5 million...

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CASE Launches Free SMS Alert Service

If you would like to be updated on CASE events via SMS, you can do so now! Simply SMS the
word Sub to 96175748. This is a free service and you will not be charged for the SMS received.

We Need More Hands!

CASE is looking for survey volunteers (or mystery-shoppers) to help out in survey and testing projects. And you might be the one we are looking for.

If you can help and have time to spare, we need you! Click here to find out more on how you can lend a helping hand. Read more...

CASE Collaboration with Credit Bureau Singapore Pte Ltd

In a collaboration with Credit Bureau (Singapore), CASE members can apply for their
credit report at the CASE office for just $3.21 (usual is $5.35). To apply, you will need to bring
your NRIC and come to the CASE office during opening hours.

Check out our Facebook link as well!
 

ADDITIONAL INFO

Waiver of membership fee when filing a complaint!
Inform our officers when you are filing a complaint with CASE if you :
- are staff of a company that is a CASE Corresponding member
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Please produce any relevant documents for verifications by our officers. Lodge your online complaint here!

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